Shipping policy

In-store pickup

Please contact us for a reservation if you choose to pick up at our studio. If you have placed an order and settled the payment, we would contact you within 24 hours to arrange the pick-up time.

Studio Address: B15, 17/F, Chiap King Industrial Building, San Po Kong, Kowloon, Hong Kong

Opening Hours: Reservation Only

 

Local Delivery

Local Delivery Service in Hong Kong

  • Each order of HK$400 or above can enjoy local free shipping
  • For each order less than HK$400 that needs local delivery service, shipping fee will be charged based on weight (the system will automatically calculate the shipping fee during checkout)

 

Weight

Local Delivery Fee

Less than 1 kg

HK$ 30

1 - 1.9 kg

HK$ 37

2 - 2.9 kg

HK$ 51

3 - 3.9 kg

HK$ 65

4 - 4.9 kg

HK$ 79

5 - 9.9 kg

HK$ 100

 

Shipping time:

  • Generally, each paid order will be dispatched within 1-3 days. Please refer to the announcement of dispatch time during public holidays.
  • If typhoon signal No. 8 or above or a black rainstorm warning signal is in effect, the shipment date will be postponed or suspended.

 

Delivery Time:

  • 1-3 working days after shipment

 

Additional Charges for Special Areas:

  • Free delivery is only applicable to designated areas on Hong Kong Island, Kowloon and the New Territories. Some areas, remote areas and outlying island areas are subject to additional service charges or delivery service may not be provided.
  • Please check with us before placing an order if you have any concerns.

 

Urgent Order Arrangement:

  • We could arrange same-day delivery by local couriers. If you need this service, please do not order on this online shop and contact us directly.